The U.S. Airports That You Should Try And Avoid
With a daily average of 2.6 Million people travelling to and from U.S airports, would it surprise you to discover that many of them are extremely unhappy on their travels? According to the results of a customer survey, the airports on this list have been given a huge thumbs down. Despite J.D. Power reporting a high degree of satisfaction within U.S. airports; complaints about the worst airports include poor service, lengthy lines and needing refurbishment. J.D Power lists the airports on this list as the worst in the USA. The results are tallied from a survey of 40,000 passengers. Each airport receives a score out of a maximum 1000. If you have the misfortune of having to travel through these airports, it may be worthwhile to invest in a membership that would allow access to a premium lounge.
Cleveland Hopkins International Airport
Survey Score: 769
Cleveland’s primary airport, Cleveland Hopkins International is home to celebrity chef Michael Symon’s restaurant, A Rock & Roll Hall of Famer gift shop as well as a homage of respect towards Cleveland based Superman. Despite these seemingly enjoyable aspects of this airport, many have complained of issues including lack of space, outdated and in serious need of refurbishment. Delays from broken carousels, looking ‘old and boring’ are some of the complaints from a particular reviewer.
Cleveland Hopkins International Airport
Hartsfield-Jackson Atlanta International Airport
Survey score: 769
The holder of the award for busiest airport for over twenty years, Hartsfield-Jackson Atlanta International is the largest airport in Atlanta. Having hundreds of gates and an employee roster consisting of over 60,000, 107 million passengers in particular were assisted on their journeys in 2018. However, of these millions; several were reportedly more than disappointed. Complaints of being too large and crazy to navigate through overshadow the potential of this airport. Passengers complained of struggling to navigate through their connecting flights, long waiting times while going through customs and understaffed airport services. A Yelp user even claimed that the airport was just “too busy”. He continues that there were “so many people in here and [that] places were running out of food”.
Hartsfield Jackson Atlanta International Airport