Charlotte Douglas International Airport
Survey score: 761
Despite being the world’s seventh busiest airport, by means of air traffic, the terminal itself is in need of serious renovations to be able to cope with the amount of passengers entering and leaving each day. Complaints of crowding, lack of seats, lack of hygiene and no clear differentiation between construction and useable airport space fit the rhetoric of a particular Yelp reviewer who claimed that the airport is “absolutely gross”. It has “exposed wires, cracks and a draft from the outside”, he continues. Charlotte Douglas International certainly needs work, but with its current construction taking ever so long, something else needs to be done to fix the problems at this airport.
Ronald Reagan Washington National Airport
Survey score: 759
Having been opened in the earlier part of the 20th century, 1941, the terminals created in 1997 reflect the earlier styles. The terminals that Ronald Reagan Washington National has to offer may be interesting architecturally, but not in the standard of a modern passenger. Lacking power outlets and charging stations, the amount of staff can’t properly assist the amount of passengers. Though the glass-wall design of Terminal A may be visually pleasing to the eye, it unfortunately acts as a greenhouse in the afternoon, causing uncomfortable temperatures for passengers waiting in the terminal. Lacking proper access for disabled passengers, those in wheelchairs are quietly shifted through “shady hidden elevators and some private corridors to a bus” to bring them straight toward their relevant gate, reported by a traveler on Yelp.