Seattle-Tacoma International Airport
Survey score: 756
Considered too small to fully process the air traffic that the airport receives, the only guarantee is that you will find yourself waiting in long TSA lines, experiencing aggressive customer service, nowhere to sit and a messy travel experience to put it lightly. Refurbishment has only added to the chaos of the airport. Connecting passengers also lose out here with food options quickly closing at 10pm, leaving someone with a long connection somewhat of a problem to solve their hunger.
Lambert-St. Louis International Airport
Survey score: 753
On a day where all goes to plan, this Missouri airport can actually be considered okay. Offering many difference choices of cuisine, useful convenience stores for buying essentials, the airport has a useful connection to downtown St. Louis from it’s light rail. Again what seems to be a recurring issue for smaller airports is the lack of spatial planning compared to its incoming traffic. This ensures lengthy security lines. Slow service all round only brings the overall rating of this airport lower. With the airport being quite so spread out, navigating from A to B can add significant time onto your journey.