Newark Liberty International Airport
Survey score: 701
Experiencing poor planning, poor food options and general service, delays; Newark is an airport that requires significant improvement. Up to 30% of arriving flights have been recorded as delayed, along with 23% of departing flights from a 2018 report, an actual improvement on previous years. If you are wanting to arrive at the wrong time, or leave later than expected- come to Newark Liberty International Airport! The only positive however, is that there is a good service connecting it to New York City, a non-costly train. That is unfortunately the end of the positives. J.D. Power did find a worse airport, but that doesn’t say a lot.
Newark Liberty International Airport
LaGuardia Airport (New York)
Survey score: 678
Having the lowest score in this list, LaGuardia is certainly one of the worst airports you could possibly experience. New York City is a major city, there is no surprise that there will be large volumes of air traffic. However, LaGuardia just simply isn’t equipped to deal with that. With almost a quarter of incoming and outgoing traffic experiencing delays, the airport is additionally cramped and lacking organization. The lack of seating, restrooms, retail options and food options further support the rhetoric. Ongoing construction does not actually appear to be helping the airport improve. A Yelp reviewer explained that “Concourses are narrow and there are very few services like food and shopping”. Old, dirty and crying out for refurbishment, this airport needs some serious work. Survival of this airport experience will actually put a passenger in good stead for their New York adventures.
LaGuardia Airport (New York)