Down On His Luck
Bobby was a Rome, New York, homeless man. When he bumped into some friendly police officers, he was down on his luck. These cops, on the other hand, were not there to prosecute him or something. They wanted to speak with Bobby, not the other way around. This sparked a chain of events.
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Pampering
Bobby told the police that what he wanted to do was have a shave and take a hot shower. As a result, these officers gave him everything he asked for. They’ve had a nice shave, a haircut, a shower, and a new outfit made out of donated clothes.