Salt Lake City International Airport
Survey score: 768
In anticipation of a new top-of-the-range airport soon to be arriving in Salt Lake City, residents will in the meantime have to make do with the current “claustrophobic nightmare”, as described by a traveler. Having been developed from the 1960’s and 70’s, Salt Lake City International’s most recent upgrade occurred in the 1980’s. Having been described as not keeping up “with growing air traffic and travelers’ needs”, Yelpers have complained about poor Wi-Fi, filthy facilities and crowded airport lounges.
Minneapolis-St. Paul International Airport
Survey score: 767
Despite being named on the list of best airports of North America by Airports Council International, 2018, we have found that many passengers find the reality to this quite the opposite. To manage a growing business, Minneapolis-St. Paul attached a few badly-constructed expansions to itself. The current layout of this airport is confusing to say the least. Having underground crossings, traffic from cars, confusing signs and escalators; Yelpers report long-lasting security lines, with one Yelper even likening their situation to that of herding “cattle to a meat factory”. Apparently there is also a lack of toilets, long walks from security areas to gates and even cases of food poisoning! One passenger even referred to the airport as a “destination for one’s worst enemy”. An airport to surely avoid.