Good And Bad Days
By this point in time, he had been in the service industry for a long time already. He knew that there were good and bad days. While it was not really his dream job, he valued it as a way to provide for his family. David was aware that you will have to deal with all kinds of people in this industry, so he knew to expect the unexpected. However, Steffen was one of a kind. David had never served anyone like him.
Relying On Tips
In the U.S., workers in the service industry do not get paid that much money. No, they basically rely on tips for their survival. It is the only way for them to earn a living at the job. Tipping is such a big part of American culture since every bartender, waitress, and waiter depends on the tips. David was a guy who did not only need the tips, but he deserved them too. Still, it was up to the customer to leave a gratuity.